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Kully Supply, Inc Shipping & Policies

Shipping Charges in the Contiguous U.S.

Shipping rates are based on what type of item you order:

  • Parts Orders - Shipping = $8.50
  • Complete Drinking Fountains, Water Coolers, Porcelain Fixtures and Combination Eyewash / Drench Showers- Freight Shipping = $46.50
    • Ordering more than one unit, shipping stays at $46.50


  • We ship in stock orders received before 3:00 pm CST the same day (Mon-Fri).
  • We ship via UPS. Orders typically only deliver on business days (Mon-Fri).
  • If you need Saturday delivery, please call, additional charges may apply.
  • Special order parts usually take 1-3 weeks.
  • Complete Water Coolers and Drinking Fountains ship direct from the factory. They will arrive in approximately 1-3 weeks. Map shows approximate shipping times for in stock parts

Notice to California and Vermont Residents will not ship any faucet or fitting used for drinking water including kitchen, lavatory, basin, or bar faucets that are not AB1953 Compliant. Please make sure the items you are ordering are compliant. If you have questions, please call us at 800-518-5388 for assistance.

Shipping Charges Outside the Contiguous U.S.

If you are located outside the Contiguous U.S., please call us at 952-898-6000 for rates.


We have a thirty day money back return policy. You may return your item in its original packaging within thirty days for a refund. Shipping charges are not refundable. Please call 800-518-5388 to request a Return Authorization Number before sending your item back.  You will be issued a refund after we receive and inspect the returned item.

**Note: Special Order Items may be subject to up to a 25% restocking fee depending on the manufacturer.  Canceled orders that have been shipped from the factory, or shipments that are rejected by the customer, may also be subject to a restocking fee.

**Drinking Fountains may be subject to up to a 25% restocking fee.  They must be returned in the original package and in resaleable condition. The customer is responsible for arranging and paying for return shipping (the average cost to ship a drinking fountain is around $150). A refund less original shipping charges will be issued upon inspection and acceptance by our staff. If you need to return a drinking fountain please call us for a Return Authorization Number and we can help you arrange return shipping.

For more information, call 800-518-5388.

Sales Tax

Sales tax will only be charged for orders shipped to Minnesota (7.125%).

Secure Shopping

Every transaction you make with is 100% safe. Your credit card transactions use Secure Socket Layer (SSL) to protect your information over the internet.

Privacy Policy will not share, sell, or loan your information to any third parties.

Payment Policy

We accept Visa, Mastercard, American Express and Discover. We also accept faxed Purchase Orders from schools and institutions. After placing your order our secure shopping system will charge your credit card. (fax 952-898-6001)

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