Call or Text

800-518-5388

Frequently Asked Questions

 
  1. Where is Kully Supply, Inc located?
  2. What types of items do you carry?
  3. How many parts do you stock?
  4. What if I can't find the parts I need?
  5. When can I expect my parts?
  6. Is there a minimum order?
  7. Do you accept credit cards?
  8. Do you accept purchase orders?
  9. Do you have quantity pricing?
  10. What is your return policy?

  1. Where is Kully Supply, Inc located?

    2110 W County Rd 42
    Burnsville, MN 55337
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  2. What types of items do you carry?

    We carry a complete line of commercial plumbing products.
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  3. How many parts do you stock?

    We have 95% of the parts shown on the website in stock. We also have many more parts in stock, and we can special order any parts you need.
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  4. What if I can't find the parts I need?

    Give us a call at 800-518-5388 and we will help you find the parts you need.
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  5. When can I expect my parts?

    We will ship your in-stock part the same day if you order it before 2:00 CST. We ship standard ground which usually takes 1-5 days. If you need your parts sooner, call 800-518-5388 to arrange overnight shipping. Special order parts usually take 1-3 weeks.
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  6. Is there a minimum order?

    No, we have no minimum order.
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  7. Do you accept credit cards?

    Yes, we take Visa, Mastercard, American Express, and Discover.
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  8. Do you accept purchase orders?

    Yes, we do accept purchase orders and offer net 30 terms.
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  9. Do you have quantity pricing?

    Yes, we offer discounted pricing for volume buyers, please call 800-518-5388.
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  10. What is your return policy?

    We have a thirty day money back return policy. You may return your item in its original packaging within thirty days for a refund. Shipping charges are not refundable. Please call 800-518-5388 to request a Return Authorization Number before sending your item back.  You will be issued a refund after we receive and inspect the returned item.

    **Note: Special Order Items may be subject to up to a 25% restocking fee depending on the manufacturer.

    **Drinking Fountains may be subject to up to a 25% restocking fee.  They must be returned in the original package and in resaleable condition. The customer is responsible for arranging and paying for return shipping (the average cost to ship a drinking fountain is around $150). A refund less original shipping charges will be issued upon inspection and acceptance by our staff. If you need to return a drinking fountain please call us for a Return Authorization Number and we can help you arrange return shipping.

    For more information, call 800-518-5388.

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